The ITIL Refresh was the years-long development process for creating ITIL v3, published in May 2007. The objective was to keep ITIL 'fit for purpose' in terms of being a leading ITSM framework. |
The exercise commenced in December 2005, with new publications to be provided in a number of 'tranches'.
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It was anticipated that most of the ITIL v2 content would remain, but re-positioned and built upon, and there would also be a translation strategy and process as part of the exercise. |
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NAVIGATION
THE OPEN GUIDE
This is an Open and Public Site for ITIL professionals and students. It is maintained by the ITIL community itself. Please feel free to contribute.
THE ITIL BOOKS
The ITIL volumes themselves are supplied worldwide via the publishers, TSO Books.
ONLINE COMMUNITIES
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